Refund policy

Returns

We have a 30-day return policy on most items (from time of arrival).  Exclusions are noted on the platform, but double check before purchase. The buyer is responsible for return costs/shipping.

To be eligible for a return, your item must be unused and in the same condition that you received it. It should also be in the original packaging as we package to ensure that your item/art is properly protected.

Return shipping must include insurance for the entire value.  Upon arrival and inspection we will refund your purchase price.

To return your product, you should mail your product to: 5158 Clareton Dr., Unit 643, Agoura Hills, CA 91376

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Questions? Contact us at: sales@charlesscottgallery.com